Privacy Policy

Last Updated: 09-10-2025

Specialisation: Orthopedist, Joint Replacement Surgeon

Contact: +91 9000 022 004

Introduction

At drkiranreddyortho.com (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with the Information Technology Act, 2000 (India) and General Data Protection Regulation (GDPR) for international users.

Information We Collect

We may collect and process the following types of information:

Personal Information:Name, age, contact number, email address, gender, and demographic details.
Medical Information:Medical history, reports, prescriptions, and treatment details shared during consultations or through online forms.
Appointment & Transaction Data:Booking details, preferred consultation dates, doctor selection, payment details (if applicable).
echnical Data:IP address, browser type, device information, and usage data collected via cookies and analytics tools.
Marketing & Analytics Data:Data from Google Ads, Facebook Pixel, and similar tools for service improvement and remarketing.

How We Use Your Information

Your data is used for legitimate healthcare and operational purposes, including:

Scheduling and confirming appointments.
Responding to patient queries and providing follow-up care.
Improving website performance and patient experience.
Sending appointment reminders, health tips, or clinic updates (with your consent).
Running analytics and advertising campaigns using Google Ads and Google Analytics.
Fulfilling regulatory or legal obligations.

Cookies & Tracking

Our website uses cookies and third-party analytics tools to:

Improve functionality and user experience.
Track visitor preferences and measure website performance.
Display personalized ads through Google Ads remarketing.

You can disable cookies via your browser settings, but doing so may limit website functionality. Learn more about Google’s privacy practices here .

Data Storage & Security

We store all personal and medical data on secure, encrypted servers. Access is restricted to authorized medical or administrative staff only.

We use SSL (Secure Socket Layer) encryption to protect data transmission. We retain records only as long as necessary for patient care, compliance, or legal obligations.

AData Sharing & Disclosure

We do not sell or rent your information. However, we may share limited data:

With authorized clinic staff and doctors for treatment and follow-up.
When required by law or to comply with legal authorities.
With trusted service providers (e.g., hosting, analytics, or payment gateways) bound by confidentiality agreements.

GDPR Rights for International Users

If you are located in the European Union or other international regions, you have the right to:

Access, correct, or delete your personal data.
Withdraw consent for data processing.
Request a copy of your data.
File a complaint with your regional data protection authority.

Your Consent

By using this website, you consent to the collection and use of your data as outlined in this policy.

contact us

For any questions about this Privacy Policy or to request data changes:

Dr. Kiran Reddy Chennuri
Email: hello@kindleclinics.com
Phone: ++91 9000 022 004
Location: Hyderabad, India